Based in Dorset Servicing the UK
0800 0189 941


While our team is on hand to answer any questions that you may have about our service and our products, we’ve addressed some of the most commonly asked questions in the FAQs below.

Why should I use Cool-Tec?

Established in 1984, we’ve been in the cooling business for over 35 years. Both our office-based team and engineers out in the field have a wealth of knowledge in all things air conditioning and refrigeration.

I’m interested in having air conditioning installed, do you charge for the initial consultation?

We never charge for initial call out and survey. Our experienced and knowledgeable project managers would love to come and discuss your requirements, and answer any questions you may have.

Why should I invest in air conditioning when I live in the UK?

Air conditioning units aren’t just about the cooling –they can heat your home, too, helping you to create the perfect environment.

Technically advanced, air conditioning units heat and cool efficiently, and –for the gadget lovers –even allow you to control the temperature via a smartphone.

I’m concerned about the appearance of air conditioning units. Aren’t they ugly?

These days,air conditioning units can look as sleek and modern as you’d like. In fact, we think some of them are pretty beautiful to look at (and that’s not just because we love air conditioning!).

And if you’re concerned about the appearance of your external unit, we’d be happy to recommend the best position to blend it in with its surroundings.

Can you build me a bespoke air conditioning system?

You most definitely can! Give us a call on 0800 0189 941 to speak to one of our experienced project managers. They’ll be able to come out, carry out a free survey, and talk to you about what you would like from your air conditioning installation.
They’ll then work with you to design a bespoke system that matches your exact needs and expectations!

Where in the UK does Cool-Tec operate?

Cool-Tec is based in Wareham in Dorset, but we cover the whole of the UK!

How often should I have my air conditioning system professionally serviced and maintained?

We recommend that you have your air conditioning system serviced once a year. It’s far better for your pocket to catch a potential issue before it has a chance to happen – which means it may be worth you having your system maintained and serviced more than once a year if you use your system often.

Get in touch with the Cool-Tec team on 0800 0189 941 and one of our friendly project managers will be more than happy to advise!

Do air conditioning units help spread Covid-19?

Air conditioning systems and HVAC (heating, ventilation, and air conditioning) systems in general are used to maintain indoor temperature. As part of this process, they’re constantly replacing stagnant air in the room with fresh air from outside, which means they can help to reduce the spread of Covid-19.

If you’re looking at air conditioning to reduce the spread of Covid-19 and other illnesses, remember to keep the air recirculation settings on your new air conditioning unit as low as possible, to ensure the air in the room is constantly replaced with fresh air, rather than being reused.

It’s important that you keep your air conditioning system regularly maintained and serviced to ensure it’s working effectively as possible.

Cool Tec White Van

24/7 emergency call-outs – simply call 0800 0189941 and we’ll be there

Accredited supplier of major brands – ensuring you receive the best

Based in Dorset, we cover the whole of the UK

Competitive rates on all services & products

Air conditioning – complete systems for summer & winter.

Refrigeration – providing a range of refrigeration services & units.

Ventilation – choose your ideal ventilation system.

Our Services


Cold storage – designed & tailored to your needs.

Heat pumps – the eco-friendly choice for climate control.

F-Gas regulations – fulfil your legal obligations with our audit & leakage tests.

Refrigeration and Air Conditioning

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