Our Heat Pump Services
Keep your working environment comfortable with a heat pump inverter system, the eco-friendly choice for all your heating and hot water needs.
Whether you need a complete commercial heat pump system designed and installed or require maintenance or repair of your existing one, our highly skilled team can provide a top-quality, reliable service for all types of commercial and industrial heat pumps.
Call us today on 0800 0189941 to learn more about our services and arrange your free quotation*.
Catering To All Your Heat Pump Needs
Our specialist heat pump team has earned an excellent reputation across the UK for providing exceptional customer service and the best quality range of heat pump services, including:
- Complete commercial heat pump system design, including control panels
- Efficient heat pump installation
- Ongoing maintenance to keep things running smoothly
- Emergency repairs available 24-hours a day, 7-days a week
No matter what service you require, we’ll provide a quick turnaround and highly competitive prices. Our installation process is structured to ensure a hassle-free service, so you can enjoy the benefits of a commercial heat pump system without any stress.
Call us today on 0800 0189941 to learn more about our heat pump installation services


24/7 emergency call-outs – simply call 0800 0189941 and we’ll be there
Accredited supplier of major brands – ensuring you receive the best
Based in Dorset, we cover the whole of the UK
Competitive rates on all services & products


The Benefits Of Heat Pumps
Both residential and commercial heat pump systems extract heat from the outside air, offering an efficient, low-carbon alternative to traditional heating. Not only that, but heat pumps come with a range of benefits that make them a smart, eco-friendly investment:
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- Can provide both heating and hot water throughout the year
- Potential for your heat pump system to operate as carbon neutral
- Significantly reduces CO₂ emissions for homes and businesses
- Require minimal maintenance compared to conventional systems
- Can lead to noticeable reductions in your energy bills
- 0% VAT on heat pumps
If you’re interested in learning more about how heat pumps can benefit your home or business, get in touch with Cool-Tec’s expert, approachable team today.
Experienced engineers available 24/7 for emergency heat pump repairs.
We’re a fully accredited company with 40+ years of experience.
Providing a turn-key service for all your heat pump needs.
Expert CAD design of your bespoke heat pump system.
Reliable service schedule to ensure your heat pump keeps working.
Installation – efficient installation to minimise disruption.
*CAD drawing fee is refunded when you go ahead with the service.
Heat Pump FAQs
How do air source heat pumps work?
Commercial air source heat pump systems work by extracting heat from the outside air—even in cold weather—and using it to heat indoor spaces or provide hot water. The system uses a refrigerant that absorbs heat from the air.
This heat is then compressed to increase its temperature and transferred via a heat exchanger into the building’s heating system. These pumps can also operate in reverse to provide cooling during warmer months.
Because they move heat rather than generate it by burning fuel, they are highly energy-efficient and can significantly reduce both energy costs and carbon emissions for businesses.
How much do heat pumps cost to install?
The exact cost of installing a heat pump depends on many factors, including whether you choose air or ground source, the size of the property, the brand of pump, and much more.
Because they are more complex to install, ground source pumps are typically more expensive than air source pumps.
At Cool-Tec, we offer some of the most competitively priced heat pump installations on the market. We’ll work with you to determine your needs, balancing affordability with efficiency to get you the very best option for your budget and property type.
Are ground or air source pumps better?
Whether you should choose a ground or air source pump depends on what’s most important to you in a heater.
- Air source pumps have a lower upfront cost and are much quicker to install. They take up less room and don’t require heavy landscaping work on your garden.
- Ground source pumps are usually more efficient at heating your home-year round. This is because heat is transferred through the ground via the movement of water, which can hold more heat than air. Air is also more prone to fluctuating temperatures. In addition, ground source pumps operate nearly silently, while air source pumps generate some noise.
Can a heat pump replace a boiler?
Absolutely. A residential and commercial heat pump will usually generate all the heating and hot water you need for your home.
In fact, the government is currently offering a £5,000 grant to people replacing their gas or oil boiler with a low carbon heating system (such as heat pumps), and have cut VAT on heat pumps to zero. It’s the perfect time to upgrade, especially as new gas boilers will be banned from as early as 2025.
Are heat pumps eco-friendly?
Because they gain energy from renewable sources, heat pumps produce no emissions. This makes them far more eco-friendly than traditional fossil fuel heaters.
Is heat pump installation disruptive?
Air source pumps are quicker and easier to install than ground source, as ground source pumps require a lot more planning and preparation. The time it takes to install a heat pump varies between days to weeks, depending on the system chosen.
Because of our decades of experience installing all types of climate control, we know how to install heat pumps with a minimum of disruption. We will carry out every step of the installation with care and precision, giving you complete peace of mind that your home is in good hands.
Are heat pumps noisy?
Both ground and air pumps are typically quieter than fossil fuel heaters, but ground pumps are especially so.
Because ground pumps take heat from the ground, not the air, they don’t need a fan. This makes them incredibly quiet to run. Air pumps are slightly louder, around the same decimal as an air conditioner. Your installer will make sure the unit isn’t placed anywhere that could disturb you or your neighbours.
How big are air source heat pumps?
Air source heat pumps are typically 1 to 1.5 metres tall and 0.5 to 1 metre wide. Because ground source heat pumps are mostly underground, they require more space – either a bore hole as deep as 100m, or a horizontal space roughly 700 square metres across.
Is a heat pump worth it?
Heat pumps aren’t cheap to install, but they can save you a significant amount on your energy bills in the long term – installing one will typically save you £6,700 over its lifetime, compared to a gas boiler. They also help reduce your carbon emissions.
It’s a good idea to check if you qualify for any government grants, as they could save you thousands on your installation.
Request a Quote
From bespoke air conditioning design, to emergency refrigeration repairs - we're here to help! Get a FREE quote or call us on 0800 0189941.